Overall Satisfaction with Khoros Care
I use Khoros Care within my organization as part of the overall Khoros package. I'm using Khoros Marketing more frequently but I can say that Khoros Care helps me manage different queries and address them easily, by assigning priority levels and/or assigning them to other members of my team.
- Community management
- Priority assignment
- Workflow management
- Community management
- Assigning priority
- Labeling
Do you think Khoros Care delivers good value for the price?
Yes
Are you happy with Khoros Care's feature set?
Yes
Did Khoros Care live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Khoros Care go as expected?
Yes
Would you buy Khoros Care again?
Yes