Look no further
July 17, 2023

Look no further

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Response
  • Messaging

Overall Satisfaction with Khoros Care

We use the platform to monitor and engage with our online communities. We would like to see Khoros integrate more "following" streams vs doing this natively. As this allows us to engage with everyone in one platform.
  • Excellent product coaching
  • Helpful resources
  • Better way to see "top fans"
  • Influencer management
  • Used analytics to help with reporting on specific topics
  • smart views to prioritize engagement and report back on them
We're happy with Khoros but if updates take too long then we would need look elsewhere (i.e. Tiktok analytics)
This statement is very accurate
Did not participate

Do you think Khoros Care delivers good value for the price?

Yes

Are you happy with Khoros Care's feature set?

Yes

Did Khoros Care live up to sales and marketing promises?

Yes

Did implementation of Khoros Care go as expected?

Yes

Would you buy Khoros Care again?

Yes

Product coaching and resources are readily available. Account managers are awesome.