NaBehind the screens : Khoros Cares
December 05, 2023
NaBehind the screens : Khoros Cares
Score 7 out of 10
Vetted Review
Verified User
Modules Used
- Response
Overall Satisfaction with Khoros Care
Primarily address the need for effective customer service and engagement. We use it to manage and respond customer inquiries seamlessly across multiple digital channel. Use case such as :
Social Media Management : Monitor and respond customer queries and comments on social media platforms.
Online Communities : Community engagement by address user customer questions and discussed in dedicated online forums.
Customer Management : Gather and analyze customer feedback to improve products and services.
Social Media Management : Monitor and respond customer queries and comments on social media platforms.
Online Communities : Community engagement by address user customer questions and discussed in dedicated online forums.
Customer Management : Gather and analyze customer feedback to improve products and services.
- Social Media Management
- Online Communities
- Customer Feedback
- Training Programs
- Integrations Strategy
- User Feedback Loop
- Performance Metrics
- Improved Customer Engagement
- Enhance Efficiency
- Centralized Customer Support
Do you think Khoros Care delivers good value for the price?
No
Are you happy with Khoros Care's feature set?
Yes
Did Khoros Care live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Khoros Care go as expected?
No
Would you buy Khoros Care again?
No