User interaction tool
December 12, 2023

User interaction tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Khoros Communities

Staff having less technical knowledge can also use this to manage different portals like admin , studio section. Easy to use and good team support.
  • For less technical knowledge people, it is easy to use.
  • Platform to add features like contests
  • Data reports
  • Sometimes delay in response for minor issues.
  • Customization part can be improve.
  • Good performance over communities.
  • Customize for existing system
Amazing components provides multiple features. Provide single platform for multiple customer activities.
Self-education of the users without the requirements of the support in some of the cases.
Support team have a quick response which helps to get work on track
  • New feature ideas
Increase user feedback on the activities
Defiantly, it increase user feedback on the activities.
  • Active Screening and by Community Brands
Efficient performance and quick support.

Do you think Khoros Communities delivers good value for the price?

Not sure

Are you happy with Khoros Communities's feature set?

Yes

Did Khoros Communities live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Khoros Communities go as expected?

I wasn't involved with the implementation phase

Would you buy Khoros Communities again?

Yes

Having less technical knowledge in the staff is able to handle it with minimum training.