Kintone delivers and some!
March 05, 2022

Kintone delivers and some!

Danielle Kroeger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kintone

We utilize it to document client information to then use for reporting.

Pros

  • User friendly.
  • Structural design.
  • Data capture.
  • Reporting capabilities.

Cons

  • Integration between apps could be easier.
  • We have been able to customize apps to capture the exact data we need for reporting.
We have always been able to reach our Kintone representatives with questions. They are timely in getting us back to us. They are easy to understand and ask questions to.
We have been able to customize several apps to streamline our daily operations.
We have used RDP, a SalesForce product but you must pay to have any customization done and it is not user-friendly.

Do you think Kintone delivers good value for the price?

Yes

Are you happy with Kintone's feature set?

Yes

Did Kintone live up to sales and marketing promises?

Yes

Did implementation of Kintone go as expected?

Yes

Would you buy Kintone again?

Yes

Any type of data capturing.

Kintone Feature Ratings

Platform Security
9
Platform User Management
10
Reusability
9
Platform Scalability
9

Using Kintone

2 - Prison Pick ups.
1 - Ability to think outside the box, strong strategic skill, organized.
  • Document client data.
  • Reporting.
  • Inventory management of cell phones.
  • Track volunteer hours.
  • Still learning that.
Kintone is the best end-user software I have used.

Evaluating Kintone and Competitors

Yes - RDP, it does not have mobile functionality.
  • Price
  • Product Features
  • Product Usability
Usability is important so we can make changes to the apps without tech or developer assistance.

Kintone Implementation

Kintone Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I had accidentally deleted 8 new apps I had created and Tim was immediate to respond on how to retrieve them

Using Kintone

It is easy for any skill level to learn and maintain
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • App building
  • Process Management

Comments

  • Anonymous | TrustRadius Reviewer
    Hi Danielle, Thank you for such a positive feedback! We're glad to hear that Kintone's database capabilities are working well for your business. Please reach out to support@kintone.com if you have any questions. Sincerely, Customer Success

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