Kintone delivers and some!
March 05, 2022

Kintone delivers and some!

Danielle Kroeger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Kintone

We utilize it to document client information to then use for reporting.
  • User friendly.
  • Structural design.
  • Data capture.
  • Reporting capabilities.
  • Integration between apps could be easier.
  • We have been able to customize apps to capture the exact data we need for reporting.
We have always been able to reach our Kintone representatives with questions. They are timely in getting us back to us. They are easy to understand and ask questions to.
We have been able to customize several apps to streamline our daily operations.
We have used RDP, a SalesForce product but you must pay to have any customization done and it is not user-friendly.

Do you think Kintone delivers good value for the price?


Are you happy with Kintone's feature set?


Did Kintone live up to sales and marketing promises?


Did implementation of Kintone go as expected?


Would you buy Kintone again?


Any type of data capturing.

Kintone Feature Ratings

Platform Security
Platform User Management
Platform Scalability

Using Kintone

2 - Prison Pick ups.
1 - Ability to think outside the box, strong strategic skill, organized.
  • Document client data.
  • Reporting.
  • Inventory management of cell phones.
  • Track volunteer hours.
  • Still learning that.
Kintone is the best end-user software I have used.

Evaluating Kintone and Competitors

Yes - RDP, it does not have mobile functionality.
  • Price
  • Product Features
  • Product Usability
Usability is important so we can make changes to the apps without tech or developer assistance.

Kintone Implementation

Kintone Support

Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
I had accidentally deleted 8 new apps I had created and Tim was immediate to respond on how to retrieve them

Using Kintone

It is easy for any skill level to learn and maintain
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • App building
  • Process Management