Fan of KnowBe4. Would be a reseller, but have no time!
June 26, 2020

Fan of KnowBe4. Would be a reseller, but have no time!

Sharon Welden | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

Automatically via AD sync. Exception is external contractors without Port emails - these must be uploaded via CSV.
Whole organization. Everyone trained when on-boarded, and there is ongoing quarterly training. Contractors must go through same training.
  • It's easy to set up.
  • Lots of training modules to choose from.
  • Keeps history.
  • Need easy replacement of outdated modules in campaigns with no end date.
  • We have had no breaches.
  • Users are very aware, and report suspicious emails daily.
SANS and Optiv were also evaluated. KnowBe4 seemed like the easiest to set up and use. Nice admin dashboard, best looking UI. Lots of modules to choose from. Included Phishing.
Easy to enter a question (no separate logon). Quick responses from vendor. Willingness to hold teleconferences when needed.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

Very important. Users get bored by quarterly training, so need fresh, up-to-date, engaging content.
We download and report using Excel. Most important is which divisions complete the quarterly training first.
Is difficult to get contractors trained if their email address is outside of the org's domain. Workaround for them is very manual.