Love it--don't know what we'd do without it!
August 05, 2020
Love it--don't know what we'd do without it!
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with KnowBe4 Security Awareness Training
We handle user management with our users' email addresses as logins. The only time they have trouble is when they forget a password but what's new? It was a super simple implementation and I don't know how to improve that! Maybe a password hint for our users could save us a little more time helping them.
We have begun to see the need for an email security product as there have been so many spam and malicious emails in the last few years. Due to that, we have now begun to use KnowBe4 Security Awareness Training and things seem to be getting under control. All our users are taking the training.
- Easy to understand
- Lots of topics
- Easy to navigate
- More training options
- More types of users covered (advanced, etc.)
- An automatic blocking solution
- Time saved on the helpdesk
- Time saved on the network side
- Time saved on the users'
- end
KnowBe4 seems to have a lot of smart people running the show as we always get the latest info on new bad emails coming out. You could say they know the hackers before the hackers make a new move! I guess it definitely helps to have white hat hackers on their team!
Do you think KnowBe4 Security Awareness Training delivers good value for the price?
Yes
Are you happy with KnowBe4 Security Awareness Training's feature set?
Yes
Did KnowBe4 Security Awareness Training live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of KnowBe4 Security Awareness Training go as expected?
Yes
Would you buy KnowBe4 Security Awareness Training again?
Yes
I would say the impact of fresh training is huge as it keeps everyone abreast of what's coming. Also having access to different content publishers gives us a more broad knowledge of what's out there even if we have not had to deal with that specific threat yet. I think we are very prepared now.
Reporting is a huge bonus as it keeps us aware of everything in the system. Knowing all the details that it provides definitely helps managers and directors to know their employees' email habits. You can even see some employees trying hard to do well on the tests now! That is a huge plus.