KnowBe4 Security Awareness Training - Review
November 03, 2021

KnowBe4 Security Awareness Training - Review

Deborah Bussin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with KnowBe4 Security Awareness Training

Quarterly we send phishing emails to 200 randomly selected email users across the agency. We want our users to be able to spot malicious emails. If the user does click on the phishing email, they are directed to complete an online phishing fundamentals class. We work towards educating users to avoid ransomware attacks before they cause a devastating data breach.
  • Schedules phishing test campaigns easily.
  • Large number of current events templates.
  • Very clear and useful dashboards.
  • Trains users to be make smarter security decisions.
  • Prior to a campaigns create a test to simulate the live campaign.
  • Help reduce security risk in the organization.
  • Simulated phishing enhances user understanding and allows them to detect and avoid phishing attacks in a safe environment.
  • The cost of a data breach could reach in the millions.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?


Are you happy with KnowBe4 Security Awareness Training's feature set?


Did KnowBe4 Security Awareness Training live up to sales and marketing promises?


Did implementation of KnowBe4 Security Awareness Training go as expected?


Would you buy KnowBe4 Security Awareness Training again?


Unfortunately using fresh content has shown that users should be enrolled in security fundamentals training annually. Most successful cyber-attacks are the result of a phishing scam. These scams are using fresh content to lure users so we have to make the users aware of this.
If the user is selected for the campaign and clicks the items they are automatically enrolled in a required training class. If the user does not complete the class in the allotted time, they are enrolled in a follow-up class and informed that if this class is not complete, their supervisor will be notified.
The organization's risk score dashboard gives a top overview of the progress of the campaigns.

Phishing Security Test Campaigns again provides a more detailed version of the last 5 phishing campaigns - again to see the overall score of the organization. Very useful to provide to management on how the organization is showing progress.
Well suited to raise awareness about the importance of cybersecurity in any organization which may be exposed to ransomware. Especially where customer data could be compromised as a result of this exposure.