KnowBe4: Strengthening Cybersecurity Awareness and Resilience
October 26, 2023

KnowBe4: Strengthening Cybersecurity Awareness and Resilience

Michael Mok | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Training Access Level II (Gold & Platinum)

Modules Used

  • KnowBe4

Overall Satisfaction with KnowBe4 Security Awareness Training

KnowBe4 Security Awareness Training is the platform we use that educates and trains employees on cybersecurity. It includes a phishing simulation tool that sends simulated phishing emails to test users' ability to recognize and respond to attacks. The tool generates reports to identify weaknesses and target training efforts. KnowBe4 also offers training modules on social engineering, password security, and more. By regularly conducting simulations and providing comprehensive training, KnowBe4 helps organizations strengthen their cybersecurity defenses and reduce the risk of falling victim to phishing attacks.
  • Provide a phishing reporting tool
  • Constant update of training modules
  • Integrates with our HR platform
  • User risk measurements are not accurate.
  • Training content can sometimes be outdated.
  • Some of the training aren't very relevant.
  • Seen good improvement on phishing reporting and identification resulting from phishing simulation.
  • Better cyber awareness from general employees
  • Good ROI and consistent improvement noted compare to non regular education means.
Sophos Phish Threat and KnowBe4 are both security awareness training and phishing simulation platforms, but they have some differences. KnowBe4 offers a wide range of training modules and customizable content, allowing organizations to tailor the training to their specific needs.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

The availability of fresh training content and access to different content publishers has had a positive impact on our security awareness training program. It allows us to keep the training material up-to-date, engaging, and diverse, ensuring that our employees receive relevant and comprehensive education on the latest cybersecurity threats and best practices.
By creating a user data integration with our Active Directory for Single Sign-On (SSO), we have streamlined the authentication process for our employees. This integration enables seamless access eliminating the need for multiple login credentials and improves overall user experience by providing a centralized and efficient authentication mechanism.
In addition to the user data integration with our Active Directory for Single Sign-On (SSO), we have also integrated our training and module completion data with our HR system. This integration allows us to track and manage employee training progress and completion directly within our HR system. It provides a centralized view of employee training records, making it easier to monitor compliance, identify skill gaps, and ensure that employees are up to date with their required training. This integration streamlines administrative tasks, improves data accuracy, and enhances overall training management efficiency within our organization.
While KnowBe4 Security Awareness Training is effective for general employee training on cybersecurity, it may be less appropriate for IT/Dev teams who require more specialized and technical training. These teams may benefit from more advanced and in-depth training programs tailored to their specific roles and responsibilities in the organization's security infrastructure.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
8
Multilingual Training Content
8
Training Gamification
9
Industry-Specific Security Training
7
Individualized Security Training Plans
8
Phishing Simulations
9
Security Reporting
7
Integration with Security Tech Stack
8
Role-based user permissions
10
Single sign-on capability
10