My experience with Litmus
February 05, 2024

My experience with Litmus

Luis Gomez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

We use Litmus to check the visualization of the emails (and their different versions) that we sent to our customers. It helps us understand if there are some modules that are not showing properly or if a mail system has different requirements that our email must comply. Our main goal is to standardize the content of the email across different mail systems.
  • Visualization of mails across different systems
  • Watch different versions of the mail
  • Modify the code and watch the changes immediately
  • Access the documentation
  • Add more details on the tasks of an email
  • It would be nice to have the option of sending an email from the preview section
  • Time saved in the back and forward of the tests with our customers
  • See different platforms and mail systems
Understand the possible visualization issues that our mails could have
Invitation Emails are one of our most important tools at the company, so discovering issues with them helps us to have less friction with our customers.
Litmus is our evidence of how our mail is behaving. We share the link to the version of the email with our client and it is a simple way to understand that the work is done

Do you think Litmus delivers good value for the price?

Yes

Are you happy with Litmus's feature set?

Yes

Did Litmus live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Litmus go as expected?

I wasn't involved with the implementation phase

Would you buy Litmus again?

Yes

A well suited scenario is when you need to see different versions of the email, because it helps you notice the changes across the different versions

Litmus Feature Ratings

WYSIWYG email editor
Not Rated
Dynamic content
9
Ability to test dynamic content
9
Mobile optimization
10
Email deliverability reporting
Not Rated
Standard reports
9
Custom reports
9
URL Validation
Not Rated
Link Tracking
Not Rated
Spam Testing
10
Email Previews
Not Rated