LogicMonitor Review
December 01, 2020
LogicMonitor Review

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with LogicMonitor
As a managed service provider we use LogicMonitor as part of our service delivery. It has centralised all our monitoring across multiple technologies and multiple customers into one single platform. It has helped in consolidating toolsets and provides a powerful monitoring solution for any and all technologies that customers may have in their environment.
- Alerting is very granular and allows for bespoke tuning to specific needs.
- Dashboards are highly customizable and can be built out to specific needs.
- It integrates well with major IT service solutions
- Reporting could be developed more
- Look and feel needs standardising in some areas
- Mobile app needs developing
- Helped to streamline existing service delivery
- Increased marketable deliverables within service portfolio
- More work for me!
Prior to LogicMonitor we used a number of vendor tools with email alerting the standard for daily monitoring and alerting. This involved a lot of manual legwork to access environments via various remote access tools and as services scales this became unworkable due to the amount of time and effort required to parse data.