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Poor Monitoring tool with tons of product limitations
November 30, 2022

Poor Monitoring tool with tons of product limitations

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogicMonitor

LogicMonitor is being used for npm and NCM, specifically for the Network area and we used that to monitor Network devices like cisco switches, routers, WLC and SDWAN devices in our environment. earlier we were using Solarwinds and we replace Solarwinds with Logic Monitor
  • Device Monitoring
  • Dashboard
  • Poor Report and Alerting
  • don't have ability to create WAN Bandwidth report
  • too many products limitation when we compare it with Solarwinds
  • ICMP based monitoring is also limitation where we can't combine that with SNMP
  • dont have ability to customize report or add more column, very poor tool
  • Negative imapact as it is just waste of resources to fine tune that tool and not able to produce basic report and have to invest in some other tools.
Logic Monitor is not a near to the Solarwinds,
On-prem around 1700+ devices we are monitoring using LogicMonitor, yes devices are spread across multiple regions across world
NA we have not used that function in our Org

Do you think LogicMonitor delivers good value for the price?

No

Are you happy with LogicMonitor's feature set?

No

Did LogicMonitor live up to sales and marketing promises?

No

Did implementation of LogicMonitor go as expected?

No

Would you buy LogicMonitor again?

No

Poor tool with lots of limitation in terms of reports, basic WAN B/W report they can't produce. it was regretting decision on moving to Logic Monitor. it might be okay for the NOC where they can keep watching the screen and work but very poor for the mature organization.