An effective marketing tool, especially for small businesses
October 09, 2023

An effective marketing tool, especially for small businesses

Barbara Shornick | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Mailchimp

I use MailChimp for a few of my clients who send email newsletters to their customers on a regular basis.
  • Creates audience segments using tags
  • Easy to read reporting after each campaign is complete
  • The email design interface is not the easiest to use
  • I'd love to be able to see a preview in the same window where I am editing; maybe something you can click and it expands, but you don't have to leave the editor.
  • My clients love to see how many of their customers are opening and interacting with their content
I find Constant Contact a little easier to navigate, but they are very similar.
Mailchimp is a solid, reliable tool, especially the free version.
My clients have not taken advantage of this feature. Right now, they all have disparate marketing tools with little integration.
Trust the subject line testing feature!

Do you think Mailchimp delivers good value for the price?

Yes

Are you happy with Mailchimp's feature set?

Yes

Did Mailchimp live up to sales and marketing promises?

Yes

Did implementation of Mailchimp go as expected?

Yes

Would you buy Mailchimp again?

Yes

The free version of Mailchimp is GREAT, and I highly recommend it for smaller companies looking for an email marketing tool.

Mailchimp Feature Ratings

WYSIWYG email editor
6
Dynamic content
8
Ability to test dynamic content
8
Landing pages
Not Rated
A/B testing
Not Rated
Mobile optimization
9
Email deliverability reporting
10
List management
7
Triggered drip sequences
Not Rated
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
9
Social profile integration
9
Dashboards
10
Standard reports
10
API
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Third-party software integrations
Not Rated