Get Your Busy Marketing Team's Time Back with Mailchimp
October 11, 2023

Get Your Busy Marketing Team's Time Back with Mailchimp

Courtney Birnbaum | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Mailchimp

Before implementing Mailchimp, I inherited an incredibly basic email marketing system from the previous marketing team. The old system included only one image and link per email; I upgraded it to include multiple links on a single "image" through more advanced coding, but it was a time-consuming process that simply did not fit into our busy work schedule. Mailchimp changed everything for our marketing team. In addition to cutting down the time it took to create our email blast campaigns because everything was done in a single location, Mailchimp also streamlined the look of the email blasts into something more cohesive in appearance and accessible for screenreaders. Mailchimp also has a useful feature to implement your social media campaigns directly from your email campaigns, so that you can keep track of the messages you want your customers to hear in one location. Thanks to Mailchimp, I was able to accomplish my marketing campaigns in less time, freeing me up for work in other areas where my expertise is really needed. Mailchimp works for large marketing campaigns like Learfield's NCAA publications, but also for small projects I've worked with such as short film campaigns and even personal newsletters.
  • Clean designs
  • Organize marketing campaigns in one place
  • Schedule email blasts
  • Add or remove email addresses from campaign
  • Targeted marketing
  • Templates and being able to reuse your own work
  • Lacks a dark mode for users when setting up campaigns
  • Lots of options but can be overwhelming to find the specific ones you want
  • Lack of transparency on where AI-created materials come from
  • Mailchimp was crucial in freeing up our most talented employees to not have to spend so much time on email marketing, instead being able to do more urgent tasks well for our clients.
  • No particular increase or decrease in views from our loyal customers, so it was a win for marketing to be able to use this platform without any loss of customer interest.
  • 12% increase in sales for 2017-18 after implementing email change in correlation with updated website.
Mailchimp walks you through creating your first campaign, so you don't need to be an expert to introduce the platform to your workflow! I loved being able to trust the employees I trained to handle the campaigns after set up, so that I never felt the need to micromanage my team. I knew the team would be able to use what we'd created through Mailchimp to keep the successful parts and make adjustments when needed.
Mailchimp gave me so much time back that I'd been spending on marketing work, eventually allowing me to move up in the company to a busier position because email campaigns no longer took such a high level of computer knowledge. I was pleased to be able to set up Mailchimp and train the team to handle these tasks through their all-in-one platform.
Mailchimp handles a lot of the work that used to take up a lot of time on my schedule. While it does not replace a skilled marketer, it enhances what one does by giving them more time to plus up their work instead of simply having to spend most of their time and energy on creating the campaign materials. The marketing manager and I were able to use Mailchimp to make our days better and our marketing work as good as it has always been.

Do you think Mailchimp delivers good value for the price?

Not sure

Are you happy with Mailchimp's feature set?

Yes

Did Mailchimp live up to sales and marketing promises?

Yes

Did implementation of Mailchimp go as expected?

Yes

Would you buy Mailchimp again?

Yes

I recommend Mailchimp for most internet marketing campaigns. Mailchimp provides a free trial of their paid tiers, which allows you to find the right amount of features for the size of your business or audience. If you are mainly not sending email blasts, Mailchimp still has some features that can be useful to you, such as website customization, marketing design tools and advertising campaign management tools, but I would suggest a different creative program if you are not planning to take advantage of Mailchimp's email capabilities. Additionally, your budget may not allow you to pay for Mailchimp's top tier features, and you may be better served seeking alternative ways to get what you specifically need for your email blasts. Finally, Mailchimp may not be for you if you are already connected to a different email-generating service through your publishing platform or something similar. No need to buy a separate service if your website host provides what you need already.

Mailchimp Feature Ratings

WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
10
Landing pages
10
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
9
Calendaring
10
Event/webinar marketing
10
Social sharing and campaigns
9
Social profile integration
9
Dashboards
10
Standard reports
10
API
10
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
10
Third-party software integrations
9