Solid collaboration tool with room for improvements
January 20, 2020

Solid collaboration tool with room for improvements

Nicolas Poague | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

We started using Teams internally with the IT department in order to collaborate and communicate about upcoming projects. Since Microsoft began putting a lot of attention into the product, we saw it as an opportunity to use across the company within departments and teams. Right now we are continuing to evaluate Teams as a possible replacement for another chat/softphone application. It seems that Teams is becoming more integrated with many common phone systems; if that continues to be the case, it will likely become more easily adopted for us.
  • Chat.
  • File-sharing.
  • Calendar integration - easier to sync with Outlook calendars especially in channels using Planner.
  • Spell-check performance - seems to be a significant delay in the time it takes for spell-check to register.
  • Less time spent with back and forth emailing on specific topics.
  • Fewer hours spent managing document permissions and versions.
Have not had to contact support as of yet. Experience with Office support has always been very positive however.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

For departments with multiple projects or team collaborations, it makes communication, planning, and file sharing very simple. It may be less suitable for simple department or company communication, where you may be better going with more of an Intranet implementation. Teams is best suited for constant chatting and sharing related to specific projects or initiatives.

Microsoft Teams Feature Ratings

Task Management
7
Gantt Charts
8
Scheduling
6
Workflow Automation
Not Rated
Mobile Access
9
Search
7
Visual planning tools
8
Chat
9
Notifications
8
Discussions
9
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
5
Versioning
10
Video files
Not Rated
Audio files
Not Rated
Document collaboration
10
Access control
8
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated