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Teams, a go-to for MS shops!
July 07, 2020

Teams, a go-to for MS shops!

Joel Martin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

Microsoft Teams has become our organization's global collaboration platform. It addresses the need to work together - esp now that everyone is socially distant. We use it for text, meeting management, and video calls on a daily basis. File sharing has some use as does the Planner function, but these are still shared with other applications as well.
  • Collaboration.
  • Video calls.
  • Chat.
  • Integration with SharePoint.
  • Integration with Calendar.
  • Screen sharing isn't as good as Webex.
  • Resource pig - kills your battery fast!
  • Not as fluid an interface as other solutions.
  • Connect remote workers.
  • Video keeps us in touch F2F.
  • Ability to share files.
Better Microsoft integration, same quality of video, better chat, better sharepoint, worse screen sharing, worse resource management (battery).
Haven't needed any.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft Teams again?

Yes

Use Microsoft Teams if you are a Microsoft Office 365 and SharePoint shop. The deep integrations and inclusion with the license make it a no-brainer. With external customers we typically use a combination of other platforms so you'll need to manage more than one solution in most cases.

Microsoft Teams Feature Ratings

Project Management
7.6
Task Management
6
Scheduling
8
Mobile Access
9
Search
9
Visual planning tools
6
Communication
8.2
Chat
10
Notifications
10
Discussions
9
Surveys
4
Internal knowledgebase
6
Integrates with Outlook
10
File Sharing & Management
7.0
Versioning
5
Video files
Not Rated
Audio files
Not Rated
Document collaboration
7
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
9

Using Microsoft Teams

All
5 - Microsoft
  • Video conferencing.
  • Scheduling.
  • Team chat.
  • Trello style planning.
  • Surveys.
  • Games.
  • Virtual events.
  • Customer engagement.
We are a MSFT shop.

Evaluating Microsoft Teams and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
  • Existing Relationship with the Vendor
We depend on MSFT for our needs, integration with SP is was huge plus.

Using Microsoft Teams

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Video chat.
  • Team chat.
  • File sharing.
  • Screen sharing (switching apps).
  • Version control.
  • SharePoint integration.
Yes - Great, one of its strengths.
Because it is, no manual needed.