Item: Microsoft Teams
Rating: 8
Author: Alyssa Duran

Use Cases and Deployment Scope

I like to use it to work in a collaborative project. I would say there are some issues with the way it’s organized. The tabs on the hand left side are useful but sometimes confusing.

Pros and Cons

Meetings
Calls
For sharing files

When answering calls, the Color of the phone call symbol should be green
Layout of tabs
A way to enable Offline option anytime

Most Important Features

Calls
Microsoft word offline connection
Microsoft PowerPoint offline connection

Return on Investment

Good Work flow
Good for sharing multiple files
Unlimited Storage
Layout is not the best

Alternatives Considered

Slack and Google Classroom

It has even more storage than these two and you can share and see later the files you are modifying at the same time you are working on other documents. Excellent for multitasking

Key Insights

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft Teams again?

Yes

It is good when you have multiple participants on a call works and it works better than Zoom and is online. Less appropriate when you are trying to not answer a message and by accident you open it, there should be an option that we can enable the unseen feature.

Sorry but my only suggestion is the layout

Overall Satisfaction with Microsoft Teams