February 11, 2022
Team Lead in MarketingPharmaceuticals Company, 10,001+ employees
Score 9 out of 10
Overall Satisfaction with Miro
we use it for many reasons, depicting complex and big processes to planning tool - so basically if something is more complex (for simple things we use Jamboards) we switch automatically to Miro, no specific business cases but generally the scope of Miro. use cases vary, a lot of different ones as miro is amazingly flexible (why we love this tool). Pain point: user needs to be onboarded, not as simple, logically to use as Google Jamboard
- depict processes
- planning tool: when to approach what by whom
- summary/starting point for a topic/project - capturing all information
- not as logical to use, we need to spend time on onboarding people
- pain point to constantly switch between courser and hand
- you need to pull things into the frame one by one, so that they can all move together - building the frame around that would be way easier
- depict fast processes/projects and easy to track things
- high user fees
proper training is required to fully understand the potential, standardized approaches are needed (ie Customer journey one template all need to use) - so proper time before to understand what will be the use cases to already have templates prepared to decrease complexity for all
in our digital environment not easily integrated, a separate tool so use cases need to be properly defined
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