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Miro review
February 11, 2022

Miro review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

we use it for many reasons, depicting complex and big processes to planning tool - so basically if something is more complex (for simple things we use Jamboards) we switch automatically to Miro, no specific business cases but generally the scope of Miro. use cases vary, a lot of different ones as miro is amazingly flexible (why we love this tool). Pain point: user needs to be onboarded, not as simple, logically to use as Google Jamboard
  • depict processes
  • planning tool: when to approach what by whom
  • summary/starting point for a topic/project - capturing all information
  • not as logical to use, we need to spend time on onboarding people
  • pain point to constantly switch between courser and hand
  • you need to pull things into the frame one by one, so that they can all move together - building the frame around that would be way easier
  • depict fast processes/projects and easy to track things
  • high user fees
  • transperancy
proper training is required to fully understand the potential, standardized approaches are needed (ie Customer journey one template all need to use) - so proper time before to understand what will be the use cases to already have templates prepared to decrease complexity for all
in our digital environment not easily integrated, a separate tool so use cases need to be properly defined
yes positively as it makes our life and project organization etc way easier

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

We make also use of all the above tools mentioned, so we defined proper use cases when to use which tool
for simple things, not suited, easier tools are available, however, to record more information, complex things it is ideal