Miro this, Miro that!
February 19, 2022

Miro this, Miro that!

Holly Lee | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I collaborate with 4 different working teams across departments and they all use Miro in different ways. We use it to ideate, gather feedback, and design solutions for our work. Because the groups I work with are vastly different from each other, our boards leverage a wide variety of features and templates. I've learned a lot from some of the Miro experts at my company and shared some cool discoveries with the working groups I'm in.
  • collaboration
  • templates
  • jotting down notes
  • sharing
  • diagramming
  • designing (with art)
  • improved collaboration
  • persistent visualization (less time spent on writing/erasing whiteboard)
I do not have any key insights regarding the implementation. I thought it was well done. Initially, I may have had issues with being invited to my company's Miro group, but that was quickly resolved by the team supporting Miro for my company. It's a great tool for us to use.
I gave Miro a 7 because I am not aware of any integrations with other tools I use at my company. If they exist, my teams are not using them. The integrations I'm expecting are for tools such as Jira, Confluence, Trello, GitHub, and Slack. I am somewhat familiar with the Slack integration, but it doesn't have the same granularity as I would expect for an integration.
Miro's best selling point is to be a shared collaboration board for people across teams. I've worked with team members across time zones and locations without any issues. One of my working groups meets in multiple time zones for the "same" meeting. We have different members that meet in America, Europe, and Asia time zones and we are all able to equally contribute to the same board. It's great!

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro is well suited for a lot of planning and visionary work. I'm able to visualize and point to specific areas of some of the boards I've worked with. Miro is less appropriate for tracking completion. It's difficult to measure % of work completed for a given length of time. For example, if we were using SCRUM. I would probably use Trello or Jira for that working style.