Miro is very helpful for project management activities with a global team working remotely.
August 06, 2022

Miro is very helpful for project management activities with a global team working remotely.

Brendha Oliveira | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

In my organization, I use Miro to support the project management activities, especially the documentation which needs to be visible to everyone or the ones which the team should collaborate to create. It's a great tool for creating dashboards summarizing the main information about how it's the project, which is the risks, dependencies, assumptions, etc.

Pros

  • RAID dashboards.
  • Roadmaps.
  • Brainstormings (with post-its).
  • Flows.
  • RACI dashboards (responsibilities).
  • Overall status dashboards.

Cons

  • User-friendly to move objects with the board (a lot of people presented some difficulties performing it).
  • GIFs.
  • Reduced the project competition time.
  • Brough more effectiveness in discussions with more visual power.
  • Provided an easy and fun way to collaborate with the team.
It is important to let people take their time to explore the functionalities of Miro, it's a great tool and if everybody knows already how to use it, it brings a lot of efficiency to the work to be done.
I didn't face any issues with the integration so far, and I am very satisfied!
Miro's online whiteboard helps unite my team, where all the persons work remotely and we have several cultures and locations; we were able to spend more time working together, collaborating in an easy way.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

I already used a whiteboard inside the MS Teams, but it was too slow, with fewer options and with some bugs, and didn't end up so well. Then we get to know Miro, and we migrate a lot of activities to it. It was easier to find, organize, and really deal with the day-by-day activities.
It's well suited to collaborative creation with your partners, and it's also good for some things which are supposed to be presented in a more visual way. Not so appropriate for regular documentation, which doesn't require so much collaboration and needs to be restricted.

Using Miro

  • Roadmaps
  • Workshops
  • RAID dashboard.
  • Overall status dashboard.
  • RACI dashboard.
  • For activities in workshops.
  • Dynamic presentations.
  • Trainings.
For sure, I'm going to renew it! It is very useful to me and my team.

Evaluating Miro and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
I already had used Miro before in other company and I continued using after I changed, because of it's usabilities and features.

Miro Implementation

  • Not sure, but probably the fact of this being a new tool for some people.
1 - I'm not are of how many people uses this in the whole organization.
I'm not aware of how many people we have in-house.

Miro Support

I believe it should be as good as the product, but I never had to use it.
ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Poor followup
Problems left unsolved
Escalation required
Need to explain problems multiple times
Slow Initial Response
I'm not sure.
I didn't need any support so far, so I believe the guys are doing a great job.

Using Miro

Sometimes people get confuse about moving objects, but it's a great tool.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Lots to learn
  • Copy and paste informations.
  • Add notes (post-its).
  • Change colors.
  • Moving objects.

Comments

More Reviews of Miro