Item: Miro
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

I use Miro for two things; holding remote workshops so everyone can leave post its and also as a workspace for myself as I go through the design process (journey maps, service blueprints, screen flows, etc.) to collect everything in one area everyone can access, leave notes, reference, check in.

Pros and Cons

Provides elements you can interact with easily
Everyone can check in on their own
Searching in a page is easy

ALWAYS UPDATING/ BUFFERING!
Never know how large to make things like you have a shape but then it is huge and you need to make the text huge every time
Not a lot of good templates

Return on Investment

Allowed us to collaborate in this new remote world
Easy to reference old boards and find information easily
If I need it to look nice or complex I use another program Miro is kinda limited that way

Implementation Rating

It was already implemented when I joined.

Collaboration

Well when covid hit we were just stuck for a while, not knowing what to do . We had to learn how to collaborate remotely and it works so well we're not going back. I feel comfortable inviting leadership who might be older to access a board, look at a board, interact with a board.

Alternatives Considered

Figma

Well Figma is just better for designing, it looks nicer, you can do more different things, there are better templates, you can export more easily.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

Figma

Likelihood to Recommend

Its hard to save things to the board and take things from the board, like exporting is hard. If you put an image on the board it kind of just lives there forever, you're not going to use the exports for anything important. Miro is great for bringing people together to collaborate. People don't need a lot of knowledge.

Usability

Its easy except for the sizing. Like you make a box and then you go to add text and the box is absolutely huge then it's hard to resize.

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar	None

Easy Tasks

Search
Adding notes
@ ing someone

Difficult Tasks

Sizing
exporting

Great Collaboration Tool for Designers

Overall Satisfaction with Miro