Great product, mostly very happy with it!
April 11, 2024
Great product, mostly very happy with it!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Miro
I don't currently use Miro in my organisation, I just use it privately and for freelance work. My organisation cannot use Miro because of security concerns. I would dearly love to use Miro in my organisation, but it has been explored and Miro has been contacted, and refused to fix the security issue that stopped my organisation from using Miro.
- Managing teams and projects
- Backing up boards and being able to load them again
- Clicking something once to be able to edit it, and not having to mark the entire text in a sticky note to overwrite it
- Aligning and ordering items
- Shortcuts and generating new objects quickly
- User template library
- Reward users for contributing templates
- Sometimes when you click on the wrong area of a sticky note, an arrow is drawn - it happens more often than I'd like and is a bit annoying. Maybe make drawing an arrow a little more difficult?
- Bring back the consultant accounts
- Didn't like having my account upgraded to Business when Consultant was pulled, which I'd not asked for, with a "25% discount" that just meant I didn't pay more and wasn't transferable after a downgrade, then being offered to "save 50%" when downgrading and then finding out that I wasn't saving any money, I was just paying less because I was downgrading and not actually getting savings. Terrible communication, very few choices, and then also getting emails saying my renewal was still at the Business price despite having downgraded, and your customer service agents asking me questions they should know the answer to, talking down to me and copy-pasting bits of text that were contradictory. Glad I'll be getting a voucher for filling this in because by now I definitely deserve one ;)
- Having a warning if a board gets "too full" - I've found them getting a bit unresponsive, and I've lost some content because of that (nothing major, but a bit annoying)
- Improves customer / client engagement
- Makes retrospectives more fun and interesting
- Enables enriched interactive presentations
- Allows for visually improved workshops that leave a good impression
In previous organisations / for myself as a freelancer, it has definitely helped with collaborating when working from home / in multiple locations. It is highly visual which is good for most people, and has more formatting / collaboration options than most other online whiteboards, and is less glitchy. For new projects in particular, it's good for brainstorming, drawing out requirements and processes, and getting people engaged and contributing their opinions and advice.
Not in your list: SAFe Collaborate, MS Whiteboard (really, you missed that one??), Zoom Whiteboard Mural would also be a good one to use, but I used Miro first so never really got that much into Mural. Collaborative functions and other functions, especially design, in all of the others I've tried are much worse compared to Miro.
Do you think Miro delivers good value for the price?
Yes
Are you happy with Miro's feature set?
Yes
Did Miro live up to sales and marketing promises?
Yes
Did implementation of Miro go as expected?
I wasn't involved with the implementation phase
Would you buy Miro again?
Yes