Item: monday.com
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We are a fairly small marketing department of 3-5 people. We have weekly meetings where we structure our work load and priorities for the coming week in monday.com. As we have 3 different brands to manage, we have set up a board for each brand. We also plan the years promotions and big launches in a GANTT chart in monday.com. It's cool that you can assign a task to one or more people to be able to collaborate and leave comments in a timeline for progress.

Pros and Cons

Comments in timelines
Overview of workload
Easy to add tasks

The 'expand group' can sometimes be confusing
The status of a group sometimes does not progress even though tasks has been ticked off as done.
You have to download an email you have dropped in a task every time you want to open it. There is no preview option.

Return on Investment

Overall a time saver as we know where to go for all information about a project
Employees have a better overview of their week and load
Saving time in terms of communication as you can leave comments and updates in the tasks.

Usability

Its a great tool with so many functions. I have probably just only used a percentage of it as we only do weekly tasks and some event planning. The notifications a re great to know when someone has made an update. You'll get them both in monday.com and as an email.

Support Rating

So far everything has been working great so we haven't needed to contact customer services. Should we ever need to, it is clear where to turn and I have no doubt that we'll get the help we need in a timely manner. There is a very well designed and automated help section built into the monday.com interface that will help with more basic support.

Reliability & Availability

monday.com is where I plan all my work and keep an information. If I get an email related to a task I load it in the task as well, just to keep everything in one place. You can load emails, attachments, and all sorts of format documents. The dates makes it super easy to structure your work week and move things around if needed.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Other Software Used

Canva, Mailchimp, Sprout Social

Likelihood to Recommend

Great collaboration tool where participants can leave comments and update progress. You can give tasks priority scores for the team to see what should be worked on first. Love that you can change the view of a board to see either a list or a GANTT chart which provides a great overview of work.

monday.com has made structuring my work week so much easier

Overall Satisfaction with monday.com