Solid product, with high potential
August 30, 2023
Solid product, with high potential
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with monday.com
We use monday.com in a variety of ways here.
1. First and foremost, we give all team members and departments training on monday.com so that they can use it to optimize their day-to-day or build workflows to fit their use cases.
2. We use monday.com to track company OKRs. We have company level boards (high level), then department level boards (low level). Our system works well, but functionality could be better. I believe there are items in the roadmap that will help.
3. Initiative tracking - general company initiatives
4. Ops workflows - we have a sync with Salesforce where opportunities get pulled in from SF with relevant metadata. Once in monday.com, our Ops team is able to delegate and track work that must be done for each opp.
5. Product management - we use monday.com to track our internal Product development efforts, everything from roadmapping to sprint tracking, bug tracking, etc.
1. First and foremost, we give all team members and departments training on monday.com so that they can use it to optimize their day-to-day or build workflows to fit their use cases.
2. We use monday.com to track company OKRs. We have company level boards (high level), then department level boards (low level). Our system works well, but functionality could be better. I believe there are items in the roadmap that will help.
3. Initiative tracking - general company initiatives
4. Ops workflows - we have a sync with Salesforce where opportunities get pulled in from SF with relevant metadata. Once in monday.com, our Ops team is able to delegate and track work that must be done for each opp.
5. Product management - we use monday.com to track our internal Product development efforts, everything from roadmapping to sprint tracking, bug tracking, etc.
- Relatively easy to share boards with external users for collaboration
- monday.com <> Salesforce integration is solid - one of the main reasons we purchased the product, but there have been issues with API overages which shouldn't be happening
- Ease of use - easy to get in and start building
- Recipes could use some work - would be cool to have better recipes for sub-items (related to my next point)
- High to low level boards and linking (ultimately need better rollups)
- Linked views of databases would be amazing... similar to the table views, but not
- Faster UI for larger databases ( I know this is being overhauled - awesome!)
- Would be great to be able to display last comment in a table column, or being able to drop in a comment in a table column and that populate in the comments
- Ability to hide table views and reorder table views - PLEASE :)
- This is really hard to quantify... Time savings for our Ops team - countless
- ROI - medium, but could be higher with some relatively low level of effort updates requested in the forums
Positive in terms of reliability. I can only recall a few instances of downtime in the past year, which ultimately left us in a scramble, but only for a few hours.
Do you think monday.com delivers good value for the price?
No
Are you happy with monday.com's feature set?
Yes
Did monday.com live up to sales and marketing promises?
Yes
Did implementation of monday.com go as expected?
Yes
Would you buy monday.com again?
Yes