Item: monday sales CRM
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We have been using monday sales CRM for over a year. We have about 50 employees and this has been working out well for us. We have been using this mainly for workflows and operations. The product is very easy to use and it allows our employees to work together seamlessly. Being that we are a mostly remote workforce this is imperative.

Pros and Cons

Advanced Reporting
Allows us to Collaborate
Improves our Team Communication

Robustness - I don't expect it to be SalesForce of course but needs some more functionality so we can scale this as we grow
Need to distinguish between the three Monday products and make them act as they are designed - Example Workforce, Project Management and CRM are basically the same functionality just presented differently

Return on Investment

So far it has worked for us as we scale we will need something more robust

Alternatives Considered

HubSpot CRM

Cost was our main driver in why we chose Monday at this point

Key Insights

Do you think monday sales CRM delivers good value for the price?

Not sure

Are you happy with monday sales CRM's feature set?

Yes

Did monday sales CRM live up to sales and marketing promises?

Yes

Did implementation of monday sales CRM go as expected?

Yes

Would you buy monday sales CRM again?

Likelihood to Recommend

monday sales CRM is well suited for a start up or a company that doesn't need robust functionality to get started. The CRM needs more ease of use when it comes to performing the tasks that Sales needs. It also needs more options for columns and you should be able to customize the platform to your needs - that proves difficult sometimes

monday sales CRM for Small Business

Overall Satisfaction with monday sales CRM