New Relic APM is magic. Simple to implement and gives visibility of everything. Not cheap
Updated September 14, 2023

New Relic APM is magic. Simple to implement and gives visibility of everything. Not cheap

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with New Relic

We use New Relic's APM product primarily for visibility of our PHP Web applications.
It is our eyes to detect errors, performance losses, anomalies, distributed transactions, database performance, external services.
We also use Synthetic Monitoring, Infrastructure, Logs and all proactive alerts and event correlators.
We have been using New Relic for 7 years

Pros

Cons

  • Pricing
  • Rapid incident detection
  • Quick and easy implementation in a single tool
  • High cost for a company with a lot of traffic. I can't use all the functionalities I would like because of the high cost of data ingestion. For example logs, where Open solutions such as ELK are better.
10 years ago we used AppDynamics onpremise but the cost was too high and we migrated to New Relic, more economical and modern


We implemented New Relic before Datadog came into existence and we are very happy. We have not needed to change.
We are now evaluating it to try to reduce New Relic's bill, but I think it is still superior.

Idem with Dynatrace

Do you think New Relic delivers good value for the price?

Yes

Are you happy with New Relic's feature set?

Yes

Did New Relic live up to sales and marketing promises?

Yes

Did implementation of New Relic go as expected?

Yes

Would you buy New Relic again?

Yes

Website, Kubernetes, Cloud Infrastructure

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