Nextiva Business Phone Service has great service
September 05, 2023
Nextiva Business Phone Service has great service
Score 10 out of 10
Vetted Review
Verified User
Software Version
VoIP Call Center
Overall Satisfaction with Nextiva Business Phone Service
We use Nextiva Business Phone Service for our phone service and it’s been hands above the last service we had. The ease of configuring users, groups, call center, and auto attendants works to our benefit to save time and Nextiva Business Phone Service’s customer support is always there to help out if need be. I’m very happy with the crystal clear reception and the overall ease of using their product. They have been an integral part of our business for the last 6 years and I couldn’t be more satisfied.
- Mobile phone app
- Call centers
- Auto attendants
- Ease of administration
- Configuring the call center
- Assigning licenses to agent dashboard etc should be a feature within setting up the user
- Auto attendant
- Texting to cell phones.
- Call back feature in the auto attendant
- Ease of administration
- Easy to install
- Reporting
We chose Nextiva Business Phone Service because they were able to deliver better customer service than our prior vendor
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes