Nextiva, Great quality at a great price.
November 16, 2023
Nextiva, Great quality at a great price.
Score 10 out of 10
Vetted Review
Verified User
Software Version
Small Business Phone Service
Overall Satisfaction with Nextiva Business Phone Service
We use Nextiva Business Phone Service for our entire company. We have aboout 15 lines, 20 Phone numbers, and multiple users. We switched to Nextiva because our old VOIP Phone system constantly dropped calls, missed calls, and the audio quality was unusable about 1/5 of all calls. We tried everything with our previous provider that they suggested, from buying new physical phones, to upgrading our Internet, but nothing worked. With Nextiva we've had amazing quality calls, and only minor issues ever ( which most were user error )
- Call Routing
- Audio Quality
- Online Dashboard and Reporting
- Quicker tech support
- Seperate space on dashboard strictly for VM's
- Dark Mode
- Huge impact on ROI as we are no longer missing or dropping calls
- Increased Customer satisifaction
- Less Stress for Call Center
Nextiva hands down beat every other VOIP phone system I have used when it comes to audio quality and not dropping calls. The access to audio recording and data on call volume has also been much better than other competitors.
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes