I love Nextiva Business Phone Service!
March 26, 2024

I love Nextiva Business Phone Service!

Larry Le | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business Communications Suite

Overall Satisfaction with Nextiva Business Phone Service

Nextiva Business Phone Service makes calling out to prospects found online whether it's in your CRM or a random website seamless! Also, when I receive a call and I am away from my PC but have my phone with me - picking up a call is as natural as using my real phone app. I am very happy with Nextiva Business Phone Service and will continue to use it and recommend it to anybody I know!
  • Dials out
  • Forwards to my mobile
  • Keeps a good record of my calls
  • Takes Voicemails
  • The sound quality is good
  • I have noticed that if I do not have Nextiva Business Phone Service open and I try to dial out - it opens up the website but does not dial out. This, however, maybe a safety feature which I can appreciate.
  • It took me 0 days to learn how to use Nextiva Business Phone Service
  • I've generated 5 figures worth of sales in less than a few months using Nextiva Business Phone Service
I like Nextiva Business Phone Service a lot better in comparison to RingCentral. It's easier to use and seems to be less glitchy. I do not pay for either as an employee so I could not compare cost-wise - but if they are the same relatively speaking - Nextiva Business Phone Service is the better choice. I hope someday my employers upgrade to SMS/texting.

Do you think Nextiva Business Phone Service delivers good value for the price?

Yes

Are you happy with Nextiva Business Phone Service's feature set?

Yes

Did Nextiva Business Phone Service live up to sales and marketing promises?

Yes

Did implementation of Nextiva Business Phone Service go as expected?

Yes

Would you buy Nextiva Business Phone Service again?

Yes

It works well on making calls from your PC - I call on average 40-50 people a day and do not experience a lot of trouble with Nextiva Business Phone Service. I do not have the SMS function available so I would say SMS or texting is where Nextiva Business Phone Service is less appropriate but that may be on my company - not Nextiva Business Phone Service.

Nextiva Business Phone Service Feature Ratings

Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Mobile app for Android
10