Overall Satisfaction with Nextiva Contact Center
Our Organization uses Nextiva Contact Center on a daily basis to take/place calls and to communicate with clients. The Nextiva Contact Center system helps to improve our customer service experience to avoid missed calls and to follow up with our clients. The sound function is clear, and the functions to use the system are user-friendly.
- Clear phone calls and communication
- Allows quick contact with clients
- forwarding voicemail to email for ease of access
- Clean and clear platform very user-friendly
- App could have an easier use of access. It works well, but making it a bit more user-friendly would be great.
- Ease of completion of calls with clear sound
- Complete access of voicemails with details
- Allow job function to flow smoothly
Do you think Nextiva Contact Center delivers good value for the price?
Yes
Are you happy with Nextiva Contact Center's feature set?
Yes
Did Nextiva Contact Center live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Nextiva Contact Center go as expected?
I wasn't involved with the implementation phase
Would you buy Nextiva Contact Center again?
Yes