Nimble puts you in touch with your best contacts, keeps you in touch, and makes you look great!
December 05, 2017

Nimble puts you in touch with your best contacts, keeps you in touch, and makes you look great!

Mike Wittenstein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Nimble

We all use Nimble at StoryMiners to stay in touch with clients, find new prospects, and to stay abreast of what matters in our industry and to our clients. Nimble gives each of us more information than we have to give it--which makes it productive time-wise and a pleasure to use. In one place, we can see what's happening in any channel.
  • Nimble is great at aggregating social profiles and adding them a client's record. Nimble Prospector adds their email and phone numbers as well. This saves tons of time and allows for instant outreach.
  • Nimble makes you look great online. It tells you when it's time to reach out to someone you haven't communicated with in a while. Cool leads get warm. Warm leads get hot. You get the picture.
  • Nimble's deal boards make it easy to track how far along contacts/communications/deals are. It's one of the best social selling tools in our opinion.
  • I'd love it if Nimble (or a third-party product) would show me how a record in my CRM matches (or conflicts) with a record in Nimble. PieSync can kinda do that, but I'd love it to be a native Nimble feature.
  • I'd like more set-up instructions on the front end. It's already super easy to use. Having some extra info (based on current situation and future intent) would help me make better decisions earlier and adjust my own workflows accordingly.
  • Nimble has saved me 1-2 hours per week on outbound social engagement.
  • Nimble has make deal tracking much easier (30% fewer steps).
  • Nimble has given me cross-platform (facebook, twitter, crm, etc.) visibility for the very first time.
Nimble gives me better heads-up reporting on a daily basis and allows me to take action straight away. No need to open multiple views. It's all there. Nimble gives me emails and addresses so I can switch to the appropriate channel for each person. Nimble lets me know the last time I spoke with someone was. Very helpful in a complex social media world.
Nimble is great if you're:
  • just getting started on a new assignment and have all new people to meet
  • working in social media a lot and need to track lots of communications and requests
  • in sales and social is a large part of how you do your outreach
  • a thought leader doing his or her own marketing
Nimble isn't as much for you if you:
  • need super sophisticated reporting
  • need heavy reporting
  • want add-in features by the boatload (think SalesForce)

Nimble Feature Ratings

Customer data management / contact management
9
Workflow management
9
Territory management
5
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Interaction tracking
8
Lead management
10
Email marketing
8
Task management
10
Reporting
7
Pipeline visualization
9
Customizable reports
8
Custom fields
10
Custom objects
10
API for custom integration
6
Role-based user permissions
Not Rated
Single sign-on capability
10
Social data
10
Social engagement
10
Marketing automation
8
Mobile access
10