Overall Satisfaction with Nimble
We all use Nimble at StoryMiners to stay in touch with clients, find new prospects, and to stay abreast of what matters in our industry and to our clients. Nimble gives each of us more information than we have to give it--which makes it productive time-wise and a pleasure to use. In one place, we can see what's happening in any channel.
- Nimble is great at aggregating social profiles and adding them a client's record. Nimble Prospector adds their email and phone numbers as well. This saves tons of time and allows for instant outreach.
- Nimble makes you look great online. It tells you when it's time to reach out to someone you haven't communicated with in a while. Cool leads get warm. Warm leads get hot. You get the picture.
- Nimble's deal boards make it easy to track how far along contacts/communications/deals are. It's one of the best social selling tools in our opinion.
- I'd love it if Nimble (or a third-party product) would show me how a record in my CRM matches (or conflicts) with a record in Nimble. PieSync can kinda do that, but I'd love it to be a native Nimble feature.
- I'd like more set-up instructions on the front end. It's already super easy to use. Having some extra info (based on current situation and future intent) would help me make better decisions earlier and adjust my own workflows accordingly.
- Nimble has saved me 1-2 hours per week on outbound social engagement.
- Nimble has make deal tracking much easier (30% fewer steps).
- Nimble has given me cross-platform (facebook, twitter, crm, etc.) visibility for the very first time.
Nimble gives me better heads-up reporting on a daily basis and allows me to take action straight away. No need to open multiple views. It's all there. Nimble gives me emails and addresses so I can switch to the appropriate channel for each person. Nimble lets me know the last time I spoke with someone was. Very helpful in a complex social media world.