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Very happy customer with ON24 platform
Updated May 21, 2021

Very happy customer with ON24 platform

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

We have used this platform to host our own internal webinars as well as webinars for our clients. You have the ability to do a live webinar or something that has been pre-recorded. You can also just have a PowerPoint showing or allow your presenter or host show their face. The reporting is also so detailed and provides great insight.
  • Reporting.
  • Customer service.
  • Customization.
  • Satisfactions on reporting to clients.
  • Events being completed successfully.
  • Integrate with CRM/marketing automation software
  • Conduct lead scoring
  • Track registration and attendance
We have had to hold many more webinars, they allowed the max limit to be higher and the events to still run smooth.
Since we started to switch to ON24 I have really loved working with the platform, it's so easy to create an event, it's easy to train someone to use the platform and even providing links to clients.
Though it is more expensive then others I find it very user friendly and quick customer service assistants which is always important.
Large events when everything needs to be organized to the T to make sure things happen smoothly especially when you are doing this for a client's employees.

ON24 Feature Ratings

Virtual Event ()
Not Rated
10.0
Audience polling
10
Q&A
10
10.0
Branding options
10
Integration to Marketing Automation
10
10.0
Participant roles & permissions
10
Confidential attendee list
10
10.0
Calendar integration
10
Record meetings / events
10
Slideshows
10
Event registration
10
Mobile Capabilities ()
Not Rated

ON24 and Communications During a Pandemic

I think ON24 is overall a wonderful platform it allows so many different type of events to happen and has ways you can have multiple events for one client to be connected into one grouping of a link. Which is wonderful when you have a client that may have 20 sessions and wants to keep everything very organized on their internal site.
  • Other