Paid Review - but brutally honest
May 18, 2021

Paid Review - but brutally honest

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

We use it to offer programming to clients and internal attendees. This platform is typically used for events that qualify for CPE credit as the automatic processing of credit is a huge benefit to the process.
  • CPE Credit Processing.
  • Ability for multiple presenters to control the deck.
  • Ability for attendees to customize their experience.
  • Reporting, especially across multi-registration events.
  • Uploading capabilities/quirks.
  • Response time of links on analytics to pull up reports.
  • Support response.
  • Survey design (lack of ability to use standard survey easily - i.e. library to choose questions from, for example).
  • New business.
  • Improved efficiency in managing processes.
  • Integrate with CRM/marketing automation software
  • Track registration and attendance
  • Enable sales follow-up
  • Other
The ability to integrate with phone connections for those unable to join via web would make this a 9 or 10.
It's great for automatic processing of credit but is much less comfortable from an administrator side of things.

ON24 Feature Ratings

Audience polling
9
Q&A
7
Branding options
7
Integration to Marketing Automation
9
Participant roles & permissions
7
Confidential attendee list
9
Calendar integration
8
Record meetings / events
10
Slideshows
8
Event registration
7