Great product but lacks the flexbility and adaptability needed in a fast moving market
August 15, 2023

Great product but lacks the flexbility and adaptability needed in a fast moving market

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

It helps us deliver a learning website with live and on-demand teaching events. The Certification widget is great and the 'logged in' Hub experience allows us to get an overview of internal and external users
  • Certification
  • On-Demand delivery
  • Content Management
  • Customer service could be more transparent
  • Transparent pricing structure
  • Seemless experience for users
  • Man hours saved through certification widget
We have integrated ON24 with HubSpot and have a HubSpot dashboard built that reports on key metrics for us
We are continually aiming to better our virtual event delivery. ON24 has allowed us to scale this and offer the same experience for live and on-demand viewers, which is pivotal to the success of our offering.
Much of the flexibility is dependant on package structures and product development
ON24 offers a better and more seamless experience for the end user

Do you think ON24 delivers good value for the price?

Not sure

Are you happy with ON24's feature set?

Yes

Did ON24 live up to sales and marketing promises?

No

Did implementation of ON24 go as expected?

No

Would you buy ON24 again?

No

The team at ON24 have been pivotal in helping us create a meaningful offering for our learning webinars. The tech available is what makes the product work best for us and allows users to achieve what they need.

ON24 Feature Ratings

Audience polling
7
Q&A
8
Branding options
6
Integration to Marketing Automation
7
Participant roles & permissions
8
Confidential attendee list
9
Calendar integration
7
Record meetings / events
8
Slideshows
9
Event registration
9