OnPay is where it's at for small business payroll.
June 01, 2022

OnPay is where it's at for small business payroll.

BJ Lanier, CTS | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with OnPay

We use OnPay for our internal payroll, as well as manage the payroll of several of our small business tax clients. We made the switch to OnPay for two reasons. The first was that they are incredibly easy to get a hold of if any issue arises. The second reason we moved is that the interface is very easy to use and navigate - it has been a very enjoyable experience so far.
  • Support.
  • Interface design.
  • Reporting.
  • Accuracy of payroll.
  • Some menu navigation could be tweaked.
  • Make it easier for end user to eliminate prior work locations.
  • Ability to organize reports into ones used most frequently.
  • Cost.
  • Ease of use.
  • Availability.
  • Saved at least 4 hours per client when processing payroll.
  • Saved more than 10 hours per issue compared to Intuit's online payroll.
  • Generated an extra $300 per client to our business per month.
I selected OnPay because of the cost and the help they provided in transferring client data over from Intuit.

Do you think OnPay delivers good value for the price?


Are you happy with OnPay's feature set?


Did OnPay live up to sales and marketing promises?


Did implementation of OnPay go as expected?


Would you buy OnPay again?


If you are a single-shingle or a small business, OnPay is perfect. We manage clients that have 1 - 30 employees and contractors and the ability to run payroll has never been easier. The tax reporting to the states is easy to do as well. Hiring and terminating employees is also very easy to do.

OnPay Feature Ratings

Pay calculation
Benefit plan administration
Not Rated
Direct deposit files
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated