Honest OpenPhone Review
May 23, 2022
Honest OpenPhone Review
Score 8 out of 10
Vetted Review
Verified User
Software Version
Premium
Overall Satisfaction with OpenPhone
OpenPhone is the only phone service provider we use at our law office. We use it for all telephonic communication purposes.
- User friend interface
- Integrated texting system that is fully functional (e.g. allows us to "unread" messages, use emojis)
- Allows us to store contacts within the app
- Full history of calls and texts
- Allows in app texting between team members
- Random bugs would occur at times (e.g. one account on one phone would ring while another account on another phone would not, despite sharing the same work number)
- Inability to transfer outgoing calls, despite call transfer being a premium feature
- Call transfer
- Text messaging
- Call and text history
- In app contacts storage
- In app communications with team members
- Provided us with a simple, yet robust phone system for our small business
- Price can be lower for premium, and for multiple users
OpenPhone is easier to use, and allows our own recordings to be uploaded for voicemails. Grasshopper is more expensive and harder to use.
Do you think OpenPhone delivers good value for the price?
Not sure
Are you happy with OpenPhone's feature set?
Yes
Did OpenPhone live up to sales and marketing promises?
Yes
Did implementation of OpenPhone go as expected?
Yes
Would you buy OpenPhone again?
Yes