High quality calls with easy to use transcription and voicemail features
May 20, 2022
High quality calls with easy to use transcription and voicemail features
Score 10 out of 10
Vetted Review
Verified User
Software Version
Premium
Overall Satisfaction with OpenPhone
All of our business calls are directed through OpenPhone. We don't have a dedicated CS team and OP makes it easy to share the responsibility of answering calls.
- We love that it transcribes and sends an email of the transcription.
- records all calls
- ring on multiple phones
- can use our personal phones for it, but distinguish between business and personal calls.
- It would be nice to have it ring a few times for 1 user and then waterfall to other users if the first person doesn't answer.
- Transcription
- Easy voicemail management
- Call quality
- Happier customers - our old service had terrible call quality and would frustrate callers
OP has better call quality (and tons of other features) compared to the Verizon plan we used.
Do you think OpenPhone delivers good value for the price?
Yes
Are you happy with OpenPhone's feature set?
Yes
Did OpenPhone live up to sales and marketing promises?
Yes
Did implementation of OpenPhone go as expected?
Yes
Would you buy OpenPhone again?
Yes