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It's a powerful tool and it will do the job
December 22, 2022

It's a powerful tool and it will do the job

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with Optimizely Content Management

It help us to to manage our site in a good way. I love the interface and is relatively fast after it loads the first time. That first load is the thing I don't like. I think is a good tool overall and the CMS is very powerful. Sometimes, I'm amazed of how simple some configuration can be made.
  • Easy interface
  • Fast after the first load
  • Customizable
  • Speed the first time it loads
  • Some options are difficult to find.
  • We can manage our website in a simple way
  • My only complain is speed every time you build locally. Besides that, is an excellent tool.
  • I think it has help on the ROI but I don't make that decision.
Is not difficult, but requires training as any other software in the market. I started from scratch and I was able to adapt. There are a lot of functionalities I don't know yet. I still learning every day and getting trainings to be better at it and use the most I can.
I was not at the implementation even if I was involved on the research initially. What I can tell is that I can setup a test environment easily when I need it. So, I think depending of your business it can be more complicated to get it running as any other tool.

Do you think Optimizely Content Management System delivers good value for the price?

Yes

Are you happy with Optimizely Content Management System's feature set?

Yes

Did Optimizely Content Management System live up to sales and marketing promises?

Yes

Did implementation of Optimizely Content Management System go as expected?

Yes

Would you buy Optimizely Content Management System again?

Yes

It does the job nicely. It requires training at the beginning, but if you get used to it you know is powerful. I drop one point only for speed the first time you run locally. After that, it works as expected and personally I don't have any complain besides that statement.

Optimizely Content Management System Feature Ratings

8.6
Code quality / cleanliness
10
Admin section
9
Page templates
8
Mobile optimization / responsive design
9
Publishing workflow
7
Web Content Management ()
Not Rated
10.0
API
10
Internationalization / multi-language
10
10.0
Role-based user permissions
10
CMS programming language or framework ()
Not Rated

Using Optimizely Content Management

  • Manage Products Content
  • Manage Pages
  • Create Microsites
  • Expand our system
My only complain is speed on the first load.

Evaluating Optimizely Content Management and Competitors

Yes
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
I think now that are more involved is difficult to switch to another tool.

Optimizely Content Management Implementation

I was not fully involved.
  • Third-party professional services
  • Meet deadline

Optimizely Content Management Support

I think this is one of the best customer support I ever seen in a software. 10 is not enough to rate them.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
All the time.

Using Optimizely Content Management

ProsCons
Like to use
Well integrated
Quick to learn
Difficult to use
Requires technical support
Cumbersome
Lots to learn
  • Edit products
  • Edit Sites
  • Find menus
  • Find properties