If you want to be just a number in a system... Hire them.
April 12, 2024

If you want to be just a number in a system... Hire them.

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

Ascend

Overall Satisfaction with Orum

They're about making money. They're not about helping you. And if you want to work with a company that wants you to be successful while making a profit, this is not the company for you. We recommend a different company. A lot of things were truly unclear on the contract.It did not benefit us at all; in fact, our Agency suffered some losses by partnering with Orum.
  • Call Tracking
  • Auto DIaler
  • Pipeline
  • Long Term Relationships
  • Caring about their clients.
  • Be honest and specific.
  • Lost our investment
  • They sold us something, and it happened to be something else.
  • They don't honestly care about their customers.

Do you think Orum delivers good value for the price?

No

Are you happy with Orum's feature set?

No

Did Orum live up to sales and marketing promises?

No

Did implementation of Orum go as expected?

No

Would you buy Orum again?

No

In general, our experience was not good at all, we had been here for two months. We were using Orum. They didn't get one qualified lead out of it, which may not be the actual product. It could just be us. In conclusion, we just fell like a number in a system, and that doesn't really go with our company's values,

Orum Feature Ratings

Contact preview
1
Dialer-CRM integration
1
Call notes & tags
1
Automatic call logging
1
Outbound dialing
1
Custom caller ID
1
Click-to-call
1
Recorded voicemail drop
1
Dialer contact import
1
Campaign & list management
1
Follow-up calls
1
Dialer reporting & analytics
1
Dialer compliance
1