Review
January 26, 2018
Review
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Outreach
The sales department uses it to make outbound sales calls and take inbound calls as well. We also use it to send email blasts, which it is definitely useful for. The big problem it addresses is the sales follow-up process. Some reps have a hard time keeping up with prospects, and the followup sequences really help.
- Email blasts. You can send as many or few as you'd like and track them through the process.
- Outbound calls with headset
- prompting reps to follow up with prospects
- Inbound and outbound calls get stuck and have to restart
- Logs me out in the middle of processes
- Email blasts are hard to do sometimes because of the stages a potential prospect is in
- Hard to search for prospects
- I've set up quite a few appointments and signed clients with the email blasts.