Outreach Gold
January 26, 2018
Outreach Gold
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Outreach
Outreach is being used by our sales department. We leverage it to keep track of our cold outreach to prospects through emails, phone and LinkedIn messaging.
Pros
- Outreach does a great job with logging my calls in the salesforce integrations.
- Outreach does a good job of sequencing my prospects in the areas I want them.
- Outreach does a good job keeping track of when my prospects are OOO and re-engaging with them when they return.
Cons
- Outreach could improve on their chrome integration, it used to be flawless but I've had many issues with it the past two months.
- Outreach could improve the speed of the salesforce integration. Sometimes it lags behind in logging my calls.
- Outreach could improve the visibility on the prospect overview page. It can become cluttered with unnecessary information.
I generate reports to see my connection times with prospects. This gives me a larger picture of information about what times are the best to call prospects in my territory.
- Outreach has helped me understand when the best times to call prospects are
- Outreach helps me see who, when and where prospects are engaging with my emails
I do not usually submit tickets, my manager handles the relationship with the outreach customer success team.
I have not evaluated any
Comments
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