Outreach is it!
Updated January 31, 2018

Outreach is it!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Outreach

It is very usable. We have had a great time adapting it to our current workflows, and also changing up some of the current workflows to incorporate it. There are only a couple people here using it, but we have tried really hard to use it for just about every aspect of our sales routine.
We are using Outreach to help automate some sales processes, like certain follow up tasks and some first point of contact for inbound leads/requests. We also use Outreach for marketing purposes. We are able to utilize the one to many capabilities of Outreach for outbound contacting. The automation pieces of Outreach have been great for our sales team.
  • Being able to use the trigger function within Outreach allows us to contact more leads, and not let some fall through the cracks.
  • Outreach email automation is great. You create the email sequences and criteria, and from there it can just run automatically.
  • Outreach needs to be able to sync with more software and applications.
  • We have increased outbound demos/opportunities by over 300%
  • The deals that close through outbound/Outreach efforts have a higher MRR on average
  • We've been able to open up more free time for our sales team by automating some of the follow-up work they would have been doing
Outreach is suited for any sales/sales development team that is wanting to reach more leads and contacts. Your marketing department could definitely use Outreach as well. It has great capabilities for the one to many scenarios, and also targeted prospecting.

Using Outreach

2 - We use Outreach with our Sales and Marketing units.
1 - Anyone can learn to use Outreach, but it's important to have an open and creative mind when using it. The potential is there, but the user is so much more important.
  • Automating follow up tasks for leads
  • Reaching outbound leads with a 1 to many approach
  • Target prospecting
  • Using the trigger function to automate our sales team follow up
it's a great tool for us. It allows us to reach more prospects and close more deals.