Contributor the sales
January 03, 2022

Contributor the sales

Rashad Guliyev | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • SmartBox

Overall Satisfaction with PanTerra Streams

What I got as insight from our implementation team was that it did not take much time and the process was quick and easy. Besides that, the short time we were obliged to wait explains how comfortable it is to implement the software.
As a team, we collaborate with ourselves through PanTerra Streams that we are synced and empowered in the communication with our customers. Also, we manage our call from this system that the contact with the customer is handled by this channel. This process also includes the file-sharing that the product appears to be providing this service.

Pros

  • Cloud storage
  • user-friendliness
  • Reporting

Cons

  • Customer service
  • lack of international dialing package
  • The bills are not well explained
  • Decrease in the cost
  • Growth in business
  • More constructive approach to the business
Because it almost satisfies my requirements that are essential for our business. Besides, considering the pros of the product that greatly enhances our sales strategy and process, due to a few cons I did not give 10
Yes, for sure. The influence of the software reflected in the numbers that we had reached our pick in the sales after implementing the software. The primary benefits of the software were the features that shaped the way to success in sales.

Do you think PanTerra Networks delivers good value for the price?

Yes

Are you happy with PanTerra Networks's feature set?

Yes

Did PanTerra Networks live up to sales and marketing promises?

Yes

Did implementation of PanTerra Networks go as expected?

Yes

Would you buy PanTerra Networks again?

Yes

The pricing policy could come first that in the decision the role of the management was enormous. Besides that, the customer service could be listed as another reason why we left Slack that they were not responsive as we expected [them] to be.
When we plan to contact our customers as they are included in the VIP Package the approach to the should be planned. The software provides all necessary conditions to effectively manage the calls, to handle the business atmosphere professionally. The data sharing among us helps us to respond in an agile way to the customer requests

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