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Parallels Remote Application Server: it just works, we love it
March 17, 2020

Parallels Remote Application Server: it just works, we love it

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Parallels Remote Application Server

Parallels RAS is being used by remote workers to easily access corporate systems. These users do not have a PC on site that they can remote into, so a system was needed that could provide them with the necessary applications.
  • Easy to set up.
  • Can be used via html5 or client.
  • Users can connect from practically any device.
  • Low cost
  • Can use the application to change your domain password.
  • n/a
  • Cost per user compared to Citrix is very low.
  • Remote users were able to be given desktop connectivity very quickly and easily.
  • Citrix Virtual Apps (formerly XenApp)
Parallels is simple. It just works. Citrix is complicated and cumbersome. Being new to Citrix, we needed professional services to set it up and make sure it was optimized. If anything goes wrong, it is a call to Citrix for support. Parallels is simpler. I set it up with support in no time. I understand how it works and can keep it running smoothly by myself. If I need it, there is online documentation to support me.
We have benefited. I have a user who has a raspberry pi to connect. Most users can connect from home via the application, but some prefer not to install anything. Those users connect via html5 from anywhere. That is simple and great for the end-user experience.
I have access to Parallels for some critical apps. I am a mac user and the applications cannot be installed locally for me. Whenever I need to access these apps, RAS is my tool to get there. When I am on call or not home with a PC, I can easily open the application from my phone and get the job done quickly and easily with the mobile app. It is a security blanket. Otherwise, I would need to keep a PC with me wherever I go.
We are a VMware shop, but having the option to use any number of technologies is great. We do not feel locked in. Parallels runs on VMWare and the desktops are shared desktops via RDS.
We provide access to users via AD groups. This access is a privilege and not granted to all users. SSL and encryption are deployed to provide the necessary security for the organization. We do not have multi-factor authentication.
I have only had a few encounters with support but they have always been great. The issue is resolved quickly, and there is no hassle.

Do you think Parallels Remote Application Server (Parallels RAS) delivers good value for the price?

Yes

Are you happy with Parallels Remote Application Server (Parallels RAS)'s feature set?

Yes

Did Parallels Remote Application Server (Parallels RAS) live up to sales and marketing promises?

Yes

Did implementation of Parallels Remote Application Server (Parallels RAS) go as expected?

Yes

Would you buy Parallels Remote Application Server (Parallels RAS) again?

Yes

We have Citrix and Parallels. Citrix works if setup correctly, but it is clunky, complicated, and expensive. Parallels was easy to set up, easy to expand and has a low cost per user. Any company looking for an easy way to provide users with applications and/or desktops, Parallels RAS is it. It is very flexible in how you can use it. We deploy applications and shared desktops. If we wanted, we could use it for VDI as well. I love it.