Item: Paychex Flex
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Paychex Flex is being used by our organization for all payroll & reporting company-wide. It helps address many immediate issues we face with employees requesting real-time data and current payroll reports. In addition, it has helped us tremendously with regards to the Paycheck Protection Program and receiving forgiveness for our loan.

Pros and Cons

Real Time Reports
PPP Forgiveness Portal
Employee Accounts

Ability to Run Payroll Electronically

Return on Investment

Saved Time with Online Reporting
Ease of Payroll Calculation

Support Rating

The support received has been very well appreciated. With instant help in regards to employee additions and customizable reports not found on the website have been very helpful.

Key Insights

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

Usability

The usability of the portal is very user-friendly and allows someone with little technical expertise to navigate and gather reports and current payroll data.

Other Software Used

HCL Notes (formerly from IBM), Microsoft Power BI, ABBYY FineReader, Adobe Acrobat Reader DC, Adobe InDesign, Adobe PhotoShop, Microsoft Powerpoint, Microsoft Excel

Likelihood to Recommend

Paychex Flex is highly versatile in that it helps us run instant reports for our employees and gather data of how our Payroll is being spread across our organization. With constant updates during a challenging time they have adapted to help businesses apply for government programs and help with the forgiveness of said grants.

Simple, Easy to Use Platform for Quick Payroll Reports and Data. Huge QOL Improvement.

Overall Satisfaction with Paychex Flex