Overall Satisfaction with Paychex Flex
I use it for payroll and HR administrative purposes. It’s very easy to use and ideal for a small business. It’s easy to add employees, edit pay, add benefits and run HR-related reports. It also automated all filings for the company.
- HR and benefits administration
- Ease of use
- live support
- Scalable
- Mobile app
- Expensive but saves time and easy to use
Positively
Cheaper and my COO had used it before.
Do you think Paychex Flex delivers good value for the price?
Yes
Are you happy with Paychex Flex's feature set?
Yes
Did Paychex Flex live up to sales and marketing promises?
Yes
Did implementation of Paychex Flex go as expected?
Yes
Would you buy Paychex Flex again?
Yes
Paychex Flex Feature Ratings
Relationship with Paychex, Inc.
pricing
They are responsive and easy to work with
Using Paychex Flex
2 - Operations
- Ease of use
- Ease of reporting
- Time saving
- Manage payroll with ease
- pay time off
- 401K
Evaluating Paychex Flex and Competitors
Yes - ADP
- Integration with Other Systems
- Ease of Use
I like the product as is.
Paychex Flex Implementation
- Implemented in-house
Change management was minimal
- getting up to speed on the features. But once that was done, it was easy
Paychex Flex Training
- No Training
yes, very intuitive
Configuring Paychex Flex
No - there is no facility to customize the interface
No - we have not done any custom code
Paychex Flex Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | Not kept informed |
Pulling reports for PPP program. It was a seamless process.
Using Paychex Flex
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- reports
- change pay/bonus
- i found it easy to use
Paychex Flex Reliability
Integrating Paychex Flex
- File import/export
NA
Easy to use system