Item: Paycom
Rating: 10
Author: Jill Cole, SPHR

Use Cases and Deployment Scope

We used Paycom for our payroll and HRIS needs. It serves as a full-service provider for all of our HRIS needs. We had 2000 employees across 18 states so we needed a system that was seamless and easy for our employees to use. Paycom delivered! The implementation was incredible, the go-live was fantastic, and we had an overall 5-star experience. We used the system fully for reporting, benefits administration, surveys, exit interviews, status changes, etc. Employees and managers alike enjoyed using the system due to its ease and intuitiveness of it.

Pros and Cons

Implementation
Customer Service
Reporting is the best!
Constantly updating the products to make them best in class
Quick, but accurate, implementation

Allow customers to see the backend of benefits implementation so that they can confirm the setup is accurate

Return on Investment

We were able to reduce overhead in two departments (HR and payroll) with the implementation of Paycom
We saved a lot of time being able to utilize the push report feature which sent out management-requested reports at the setup frequency without HR having to lift a finger
Lots of time and frustration were saved by staff having a system and app that always worked and wasn't piece-milled together like other systems are

Alternatives Considered

ADP and Paylocity are terrible, especially in comparison to Paycom! Both are piece-milled systems that are archaic. I had a terrible experience with both systems and, in all honesty, when I look for another job if they are using either of these systems it will be a deal-breaker for me. I am about being efficient and working smart - the only system that has afforded me those things is Paycom.

Key Insights

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Other Software Used

ADP Vantage HCM, ADP Enterprise HR, Paylocity

Likelihood to Recommend

I have worked with Paycom at companies that have as few as 125 employees and as high as 2300. It is a great product regardless of company size. The system is the best in class and works so effortlessly! Anyone can use the system because it's so intuitive. The report feature is, by far, the best I've ever experienced. Paycom is constantly updating its products to be better and better. It is more expensive than its competitors but, as I've experienced first hand, you definitely get what you pay for! Don't skimp on a system that impacts everyone company-wide... employees, HR, payroll, accounting/finance, and management. Invest in the system that will definitely make you look professional, give you the information that you need (via reporting, widgets, and metrics), and stay ahead of its competitors!

Experienced (implemented 3 times) Paycom user with honest feedback!

Overall Satisfaction with Paycom