Paylocity - they are worth it!
September 15, 2022

Paylocity - they are worth it!

Charmyne Goodfellow | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for payroll, performance reviews and time keeping.
Overall they are really great. My only problem would be that since Covid it seems the staff are not quite as knowledgeable as was the case prior to Covid. I am sure this will improve with time and experience, but there has been a noticeable difference.
  • Moving from previous payroll to Paylocity was very smooth. Certainly better than I had expected it would be.
  • Functionality of the payroll is great and is easy to use
  • Online resources are great
  • They hooked us up with an HR resource company which has also been very helpful
  • Missing functionality - we have some employees that work in 2 departments. When it comes to approving time worked, only one department head can approve. This makes no sense since the data is there when they clock in and out, and there pay is divided between the departments correctly.
  • As mentioned earlier, I feel that something changed when Covid hit. Staff had always been exceptionally knowledgeable about the product. But since Covid, they seem so much less so.
  • We have had a couple of issues with onboarding new employees from time to time, especially connected with I9 information. It always gets resolved, though recently with this issue, someone at Paylocity gave the payroll administrator completely wrong information. (again, I think this "wrong information" would not have happened prior to Covid)
  • Definitely reduced costs as we had been with a PEO before which was a disaster
  • Definitely more user friendly than the last payroll company we were using, in all areas
  • WE had not used a time card feature with previous payroll company, but use this function with Paylocity. It certainly has save a lot of time and work
Certainly has helped as mentioned in previous questions. But I can't say that this allows for any change in talent acquisition, retention etc.
We have mostly focused on payroll and time keeping and only recently started using Community. So far it has been a useful tool for us, though I am unsure if all the staff are using it. I cannot comment on Surveys or Premium Video as I don't know what that is and how useful that might be.
We had a pretty bad experience with ADP Total Source, so moving the Paylocity was the best thing we ever did. ADP TS is a PEO and not only do they charge so much, it is also very restrictive for the organization. WE had used ADP a stand alone before moving to Total Source, that wasn't too bad, but still not nearly as great as Paylocity.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Honestly, I think overall Paylocity is really great and I can't imagine where it would not be appropriate to have them as your payroll company. Even my biggest complaint, re their staff being less knowlegeable than they were when we first moved over to Paylocity, is bound to get better with time and experience.

Paylocity Feature Ratings

Employee demographic data
10
Employment history
7
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
7
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
Not Rated
Approval workflow
5
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
8
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Tracking of all physical assets
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Performance plans
10
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
9
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
10
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated