Good product but needs to be more user friendly.
May 15, 2023
Good product but needs to be more user friendly.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paylocity
We currently use Paylocity for payroll, onboarding, LMS, surveys, workflows and documents and data insights. We have used Paylocity for several years now and the difficulty we have had has been with the implementation of new modules. There is sand box per se where we can try out these new modules or even test the modules. The only other item we would love to see is the option for our employees to be able to acknowledge and sign documents on the mobile app.
- Customer Services response is great.
- Acknowledgement and signatures on the mobile app.
- A sandbox where we can try new modules or even test them if we are trying to implement them.
We currently do not use any of the talent acquisition of talent or retention modules. The cost is just too much.
None, it has been very hard to get our crews to use the mobile app since it is not very user friendly.
Do you think Paylocity delivers good value for the price?
No
Are you happy with Paylocity's feature set?
No
Did Paylocity live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Paylocity go as expected?
I wasn't involved with the implementation phase
Would you buy Paylocity again?
No
Paylocity Feature Ratings
Using Paylocity
100 - Construction
8 - We mostly get calls and have to talk our crew guys through the items they need help with. Sort of like step by step instructions.
- Payroll
- Mobile App for crews to review their payroll
- Learning center we used to provide our own training.
- Time off module
- Benefits module
Evaluating Paylocity and Competitors
- Ease of Use
It would help if we could try the system before hand.
Paylocity Implementation
Change management was minimal
- training time was costly and short
Paylocity Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support cares about my success | Need to explain problems multiple times |
Not really sure. I onboarded after Paylocity system was in place.
Being new to the company, Paylocity was very patient with me on training and all my questions regarding new hire additions.
Using Paylocity
| Pros | Cons |
|---|---|
Like to use | Unnecessarily complex Difficult to use Requires technical support Not well integrated Cumbersome Feel nervous using Lots to learn |
- Forms and workflows
- Learning video
- Everything really
Yes - The mobile app is mostly for our employees. It is easy to use for the new generation, not so much for the older one.