Would consider all options before committing.
Updated March 15, 2024

Would consider all options before committing.

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for payroll processing. We joined Paylocity because our organization has over 200 people, and it is a better fit for a company our size than our previous payroll vendor. It was hard to figure out how to use it, and the reporting is not the best, but we have learned it with the support of the Paylocity team.
  • Fast reply from customer support.
  • Generate W2.
  • Mobile App.
  • Reporting.
  • Teaching the system.
  • Integration company - Joynd.
  • Reduced errors.
  • Time of use.
  • Better process.
Their partner company, Joynd, has negatively influenced them. From time to set up, lack of communication, and several errors, they have been awful. Paylocity should find a replacement for Joynd as it is making them appear in a bad light, partnering with such an ineffective organization that makes the process very lengthy and hard.
We have not used and do not plan to use employee engagement tools in Paylocity because we currently use Lattice for this.
It is better for growing organizations due to its integrations with Bswfit and BambooHR. It saves time when we do not manually enter benefits, which we had to do while we were on Gusto.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Better suited for a company that has exceeded 100 headcount. It is better suited for a company that has a dedicated payroll team that can spend time learning the product as it is not easy to use. It is less suited for smaller companies that are not scaling. I will continue to use it in the near future.

Paylocity Feature Ratings

Pay calculation
6
Support for external payroll vendors
6
Off-cycle/On-Demand payment
6
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
8
Reimbursement management
8
View and generate pay and benefit information
9
Update personal information
8